Connecting with an Artist and receiving your custom artwork couldn’t be easier.
2. The TCAN Wizard will walk you step by step through the design process of selecting a style, medium, base and all the details you’ll need to consider when ordering a commissioned piece.
3. TCAN will match your needs with our network of Artists who have the particular skill set you are looking for. You can review the Artists’ portfolios and can then select the Artist you feel best meets your needs.
4. Select the Artist you wish to create your custom art piece.
5. Confirm your Size, Orientation, Medium, Base and Style. If you are unsure, simply select “Unsure” as we will follow-up with a Customer Questionnaire to further discuss your needs and help you finalize what would work best for you.
6. You will be given an estimation of your total costs. Please note that if you selected “Unsure” for any of the options these costs are subject to change once you have made your final decision.
7. Review and checkout. You will be asked for a $500 down deposit (plus tax). Your remaining balance will be requested after the completion of your artwork and before shipping.
8. You will be sent an email confirmation.
9. After we receive your order we will call you as mentioned above. We will ask that you forward a picture or pictures of what you would like represented in your custom art piece to firstname.lastname@example.org.
10. Once your final selection is confirmed between you and the Artist we will provide you with your Final Costs and Timeline.
11. Once accepted you will receive a rough sketch or mock-up of what your Artist has in mind for the piece and, once approved, the Artist will proceed.
12. When completed you will receive a digital photo of the Final Piece for confirmation.
13. Your artwork will be shipped within 3 business days of acceptance of the final payment. You will receive a copy of your tracking number to the email we have on file.
*Please make sure to allow up to 12 weeks for the completion of your commission since it will be an original piece created by an individual Artist.